So pretty much you’re a sport freak, you’re feeling kinda horny and wanna know when the f@%k your order will be delivered, so you can pose around with your spanking new stuff and improve your riding skills.
Right?
Well, consider your order can take up to 48 hours to be processed, but all orders placed before 14:00 PM will be shipped within 24h.
Then, according to where you are located, period of the year ecc. ecc. the carrier can take 1 to 5 working days to deliver your order.
So consider your order should be delivered anything in between 2 and 6 working days.
That’s not that bad, we know you can cope.
For any request you can always contact us at this address: orders@boardstore.surf
Want more info? Really?
Conditions are not pumping today hay?!
Than read below.
SHIPPING FEES
Shipping costs are charged to the User and adequately highlighted in the order and in the order confirmation itself. The same could vary depending on the geographical areas of the shipping address. Their value also depends on the total quantity of products contained in the single order.
In some cases, the user may be given more options about the type of shipment he can purchase.
The prices published and the offers may vary; we reserve the right to make changes without prior notice.
The price published at the time of sending the order form applies. In the event that a price has been incorrectly published by mistake, we reserve the right to don’t confirm the order received, renouncing to the sale.
IMPORT TAXES AND CUSTOM DUTIES
In consideration of the place of production of the purchased goods or of the place of delivery of the same, the products purchased may be subject to import taxes and / or customs duties the amount of which may also vary in relation to the type of product purchased and the country of destination . It is therefore not possible to predict in any way whether and what costs should be incurred for the customs clearance of the goods purchased. Consequently, any costs relating to import taxes, customs duties and / or import charges will be completely and exclusively covered by the Customer.
For more information, you can contact the customs offices in your country.
ORDERS FULFILLMENT
The products purchased on the site will be shipped by our suppliers within 2 working days of purchase, orders placed before 14:00 PM will be shipped within 24h.
DELIVERY
Infinity Digital selects for boardstore.surf different partners and/or suppliers, who ship their products directly through their trusted forwarders. The site may, in its sole discretion, provide discounts on shipping costs or free transport; these discounts and promotions, if available, will be published from time to time on the site.
Each of the suppliers of boardstore.surf sends through one or more of its trusted carriers and at its discretion (You can help us by letting us know how the service operated by the courier was for you, we will certainly report your comments to the supplier and we will do our best so that shipments are entrusted to reliable and convenient couriers).
Unless otherwise agreed or except for the purchase by the user of faster shipments (if available on the site for the product ordered), and also considering the times the order is processed by the Supplier, the indicative delivery times range from 2 to 6 working days within the European Union, except for islands and special areas that are difficult to reach. The shipment of the Products will take place only after the payment of the entire amount of the order (including the price of the Products purchased, the taxes, if due, and the Delivery Costs) has been duly carried out by the User.
The purchased Products will be delivered to the address indicated by the User in the order form. There is no delivery notice unless otherwise indicated on the site for the specific product.
The customer is required to accept the goods he has purchased, making an effort to collect them from the courier used by the sender if the product is stored due to the impossibility of delivery and / or unavailability at the address indicated by the User at the time. order. By not withdrawing your order, the User may cause a storage charge for the sender, as well as the return of the product to the Sending Supplier and these costs will be borne by the User.
Failure to collect a shipment by the User is not equivalent to a return, nor to the exercise of a right of withdrawal, which must instead be communicated in writing once actually acquired possession of the product purchased by the User.
In the event of a return to the sender for non-collection after the storage period, the product will be kept available at the sending Supplier for a new shipment for a period of 30 (thirty) days, upon payment by the User of all expenses management, storage, shipping and re-forwarding costs incurred by the Supplier and / or Infinity Digital.
Each shipment travels at the risk of the User, it will be the responsibility of the End User to verify the integrity of the package and its possible acceptance of the delivery with reserve. Upon delivery, the presence of the End User or a trusted person is required to check that the packaging is intact and clean and that the Products received correspond to what is indicated on the Order Confirmation.
n the event of visible defects, such as the wrong quantity and / or incorrect product, the lack of products or part of them in the packaging, the non-integrity of the packaging or damage during transport, the User or his representative , must provide for the relevant notification on the transport document and contact us at the e-mail address: orders@boardstore.surf no later than 2 (two) days from delivery. In any case, the guarantees provided by the laws regulating the consumers’ rights will be valid.
