Oh no!!! Something went wrong with your order? You’re not happy with anything you purchased from us? Really?! THAT SUCKS!!! If your product is unused and unopened, you can return it within 14 days from the moment you physically possess the goods. Just write at orders@boardstore.surf and we’ll arrange the thing, we’ll do our best to assist you. Be aware that send the product has to be returned with all delivered accessories in the original condition and that the costs for returning your product to us are for your own account. Make sure to add also a copy of the invoice. If everything is ok we will refund the amount of the order (including the original shipping costs) within 14 days after receiving your return shipment. Read more about your withdrawal rights and our return policy here.